Unilever InternationalCustomer Claims Portal
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Lim WeiWatsons Malaysia Β· Trade Partner
Trade Partner Support

Have an issue with an order or promotion? Log a claim in minutes.

Tell us what happened and we'll take it from there. Submit a quick form, or chat with our claims assistant to find your purchase and log it together.

βœ“ Average response in 2 working days βœ“ Track every claim online βœ“ Evidence checked automatically

Your recent purchases

Start a claim straight from a recent order, shipment or promotion.

Submit a claim

A few quick steps β€” we'll guide you through it.

Claims assistant

Chat with us to find your purchase and log a claim.

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Unilever Claims AssistantHere to help you log a claim
Online
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Your claim has been logged

Thanks β€” we've received your claim and our Customer Development Operations team will review it.

Your referenceCLM-0000
We'll cross-check your claim against your order and promotion records automatically.
If anything's missing, we'll email you at you@partner.com.
You can track progress anytime under My claims.

My claims

Track the claims you've submitted.